Frequently Asked Questions

Are you selling silver?

Yes, we are selling Sterling Silver jewellery which is stamped 925. All of our silver products are stamped.

What forms of payment do you accept?

At this time we presently accept Visa and Mastercard.

Are all of your products new?

Yes, all of our products are brand new . Our beautiful jewellery, fashion jewellery, watches, clothing, sarongs and pashminas are all new merchandise.

What kind of stones are in my jewellery?

All of our Sterling Silver Jewellery have genuine stones such as amethyst, ruby, smokey topaz, citrine etc.

Our Fashion Jewellery may contain some genuine stones as well as crystals.  We take pride in selectin the stones and designs that combined will have to most stylish final product. Made for your enjoyment.

Will Sales Tax be charged on my order?

Applicable taxes will be added to orders shipped within Canada.  Ontario residents will be charged HST while other provinces will be charged according to their Provincial Tax rate. 

Please note that all U.S. customers and International customers may have to pay appropriate Duty and Tax (if any) upon receipt of their merchandise into their own country other than Canada.

 

Are the size and colour of the merchandise is as they apear on my screen?

Photography and Size

Some items may appear smaller or larger than actual size due to monitor settings or screen resolutions. As well, some images may appear at a larger size to show detail or a smaller size to show the entire item. Colours may appear different due to monitor and browser settings.

How much will I pay for shipping charges?

For shipments within Canada we charge $9.00 flat rate by Canada Post.

For shipments within the Continental US (not including Alaska and Hawaii) we charge $11.00 by US Mail.

For shipments to International destinations other than Canada or the U.S. we charge $16.00.